Privacy Policy

Last Updated: June 24, 2026

Rising Embers Therapy & Wellness respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit this website, submit an inquiry, schedule a consultation, or interact with Rising Embers Therapy & Wellness online.

This policy applies to information collected through this website and general online communications. It does not replace any informed consent documents, therapy agreements, professional confidentiality obligations, or HIPAA Notice of Privacy Practices that may apply to clinical therapy services.

Information We May Collect

We may collect personal information that you voluntarily provide through this website or related communication methods, including:

  • Your name

  • Email address

  • Phone number

  • State of residence

  • Information submitted through contact forms or consultation requests

  • Information related to the services you are interested in

  • Organization or business details if you inquire about workshops, wellness offerings, training, or speaking engagements

  • Any message or information you choose to include when contacting Rising Embers Therapy & Wellness

This website may also collect limited technical information automatically, such as:

  • Browser type

  • Device type

  • Pages visited

  • Approximate location data

  • Referring website

  • Website usage data

  • Cookies or similar tracking technologies

This information helps maintain, improve, and understand how visitors use the website.

Sensitive Information

Please avoid submitting detailed medical, mental health, trauma, or crisis-related information through website forms, email, or other non-secure communication methods. These communication methods are intended for general inquiries, consultation requests, and administrative purposes only.

Submitting a contact form does not create a therapist-client relationship. A therapist-client relationship begins only after appropriate consultation, consent, intake, and agreement processes are completed.

If you are experiencing a mental health emergency, crisis, or immediate safety concern, do not use this website. Please call 911, go to the nearest emergency room, or contact a crisis support resource in your area.

How Information May Be Used

Information collected through this website may be used to:

  • Respond to inquiries

  • Schedule consultations

  • Determine whether services may be an appropriate fit

  • Provide information about therapy, wellness, education, workshops, or organizational offerings

  • Communicate about appointments, services, or administrative matters

  • Process forms, payments, or scheduling through third-party platforms

  • Improve website performance and user experience

  • Maintain website security

  • Comply with legal, ethical, or professional obligations

Therapy Services and Clinical Privacy

Rising Embers Therapy & Wellness provides clinical therapy services only where legally permitted. Information related to clinical care may be subject to additional privacy protections, professional confidentiality standards, state laws, and/or HIPAA requirements.

This website Privacy Policy applies to general website use. Clinical records, therapy communications, diagnosis-related information, treatment information, and protected health information may be governed by separate therapy agreements, informed consent documents, and privacy notices provided during the intake process.

Wellness, Education, and Organizational Offerings

Rising Embers Therapy & Wellness may also provide non-clinical wellness, educational, training, speaking, and community-based offerings. Information submitted for these services may be used to coordinate scheduling, registration, payment, communication, and service delivery.

These offerings are not a replacement for therapy, diagnosis, treatment, or emergency mental health care.

Third-Party Services

This website may use third-party platforms or tools for functions such as:

  • Website hosting

  • Contact forms

  • Scheduling

  • Payment processing

  • Email communication

  • Analytics

  • Out-of-network insurance support

  • Embedded content or external resources

These third-party providers may collect and process information according to their own privacy policies and terms. Rising Embers Therapy & Wellness is not responsible for the privacy practices of third-party websites, platforms, or external links.

Cookies and Website Analytics

This website may use cookies or analytics tools to understand how visitors interact with the site, improve performance, and support general website functionality.

You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.

Email and Text Communication

Email, text messaging, and website forms may not be fully secure methods of communication. By choosing to communicate through these methods, you acknowledge that there may be some privacy risks.

You may request a different method of communication when appropriate. Non-essential communications may be limited or discontinued upon request.

How Information May Be Shared

Rising Embers Therapy & Wellness does not sell personal information.

Information may be shared only when reasonably necessary, such as:

  • With trusted service providers who help operate the website or provide administrative support

  • With scheduling, payment, insurance-support, or communication platforms used to provide services

  • When required by law, court order, professional obligation, or safety concern

  • With your consent

  • To protect the rights, safety, or security of Rising Embers Therapy & Wellness, clients, website visitors, or others

Clinical information, if applicable, is handled according to professional confidentiality standards and applicable laws.

Data Security

Reasonable administrative, technical, and physical safeguards are used to help protect personal information. However, no website, email system, or online transmission method can be guaranteed to be completely secure.

Please use discretion when submitting information online.

Data Retention

Information may be retained for as long as needed to respond to inquiries, provide services, maintain business records, comply with legal or professional obligations, resolve disputes, and support administrative operations.

Clinical records, when applicable, may be retained according to applicable laws, professional requirements, and practice policies.

Your Choices

You may contact Rising Embers Therapy & Wellness to request that your contact information be updated, corrected, or removed from general communication lists, when legally and professionally appropriate.

Certain records may need to be retained for legal, ethical, professional, clinical, tax, or administrative reasons.

External Links and Resources

This website may include links to outside resources, organizations, articles, apps, directories, crisis lines, or third-party websites. These links are provided for informational purposes only.

Rising Embers Therapy & Wellness is not responsible for the content, privacy practices, security, or accuracy of third-party websites.

Children’s Privacy

This website is not intended to knowingly collect personal information from children without appropriate parent or guardian involvement. If you believe a child has submitted personal information through this website, please contact Rising Embers Therapy & Wellness.

Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

Contact

For questions about this Privacy Policy or how information is handled, please contact:

Rising Embers Therapy & Wellness
Email: reena@risingemberstherapy.com
Phone: (602) 633-5216
Website: risingembers.com